A caregiver agency provides home healthcare workers to families or individuals who need help at home. Using a caregiver agency can alleviate some of the stress on the family or person who needs help since the agency is responsible for hiring and training the caregiver.
Though some families prefer to hire their caregivers directly so that they have more control over who will be helping the elderly or disabled family member, caregiver agencies offer many advantages. If the privately hired caregiver does not go to work one day, the person needing care might be stuck without any help. With caregiver agencies, the agency might send a different caregiver if the usual caregiver is unable to make it to work.
A home care agency may have medically trained caregivers such as a licensed practical nurse (LPN) for families who need more medical monitoring and assistance with medication or life-sustaining medical equipment such as feeding tubes. Some homecare agencies only have non-medical caregivers who help with a client’s self-care and housework but are not medically trained to handle medication or medical equipment.
Some home care agencies specialize in providing caregivers for children. The agency might provide for a live in caregiver for child care. Often, an agency will show the family several options for caregivers and allow the families to choose the caregiver.
If a family hires a caregiver through newspaper advertisements or an employment agency, the family may have costs associated with advertising and background checks. Home healthcare agencies screen their employees, complete background checks, and provide training for their caregivers. The family may want to ask the agency about their employee screening process.
Using an agency takes much of the stress of managing care off of the family. The family doesn’t need to worry about scheduling caregivers to cover the time that the family needs the caregiver. The agency handles the payroll and taxes.
A caregiver from an agency may not be allowed to perform certain tasks. Some agencies have restrictions prohibiting their caregivers from doing chores like yard work or anything that would require them to use a ladder.
Many people struggle with feelings of a lack of privacy when a caregiver is working in the home. The family may feel that this is a bigger problem when using a caregiver from an agency who might talk to others in the agency about the family.
If the caregiver is not providing satisfactory care or the family is unhappy with the caregiver for any reason, the family can speak to the agency and ask for a different caregiver. If the family had hired the caregiver privately, the family would have to fire the caregiver and go through the process of hiring a new one.
Families who need caregivers often have a great deal of stress while they are trying to provide care themselves and find caregivers. Even though the family may not have all the control over the hiring and management of a caregiver hired through an agency, they may appreciate the services that the agency provides in order to reduce the stress of needing a caregiver.